Strategic Automation Studio

Build intelligent operations that feel bespoke for every team.

Hiatt Co pairs automation architects with change leaders to design AI systems people trust from day one.

  • Launch production automations in 90 days with measurable ROI.
  • Govern AI agents responsibly with human-in-the-loop guardrails.
  • Coach teams through adoption so improvements actually stick.
Plan a Strategy Intensive See Our Automation Playbook

Automation Momentum

38%
Average cost reduction across priority workflows
4.7x
Return on automation investments within the first year
12
Weeks to deliver pilot-to-scale transition playbooks

"Hiatt Co helped us orchestrate AI agents securely in under a quarter."

Trusted by teams at
  • BrightLabs
  • Northwind Health
  • VistaOps
  • Helios Retail
  • Foundry Finance

We choreograph humans and machines for elegant execution.

Founder Anna Hiatt blends horticulture roots with two decades of systems engineering. Our studio translates messy processes into delightful, reliable services that scale with demand.

Every engagement pairs an automation architect, a data ethicist, and a change strategist so your investments are future-proof.

Operator-first principles

  • Design for clarity and confidence, not novelty.
  • Build in governance, observability, and fallbacks from day one.
  • Train internal champions who carry the roadmap forward.

Services shaped around your automation lifecycle.

Blueprint Sprints

Map your automation ambition and governance guardrails in two intensive weeks.

  • Journey mapping workshops with every stakeholder.
  • ROI model and talent requirements to win executive approval.
  • Prioritized backlog of high-leverage automations.

Launch Pods

Cross-functional specialists embed with your team to ship production automations fast.

  • Composable AI and RPA components with security baked in.
  • Human-in-the-loop flows, monitoring, and rollback plans.
  • Playbooks that your operators can run without consultants.

Momentum Programs

Keep value compounding with continuous optimization and capability building.

  • Quarterly experiments to capture new automation opportunities.
  • Analytics reviews, KPI tuning, and voice-of-employee feedback.
  • Leadership coaching to scale automation governance.

Outcomes your board will feel.

We instrument every engagement with leading and lagging indicators so success is obvious. From finance to field operations, we design automations that pay for themselves.

Request a tailored forecast
70%
Reduction in manual reconciliations for a national finance team.
3M+
Customer interactions supported by AI agents with CSAT gains.
11
Legacy systems unified into a single operational intelligence layer.
24/7
Operational coverage without hiring additional headcount.

A journey engineered for momentum.

  1. Immersion

    Field interviews and shadowing surface the reality behind your SOPs.

  2. Architecture

    We align data, tooling, and governance policies into an actionable blueprint.

  3. Orchestration

    Launch pods deliver AI + human workflows with observability built in.

  4. Enablement

    Training, playbooks, and office hours ensure adoption sticks across teams.

Download the Automation Playbook.

Our 28-page guide distills the rituals, metrics, and templates we use to keep enterprise automations resilient. It’s the same toolkit our clients use to brief executives and align roadmaps.

Email Me the Playbook

Leaders share what changed after partnering with Hiatt Co.

“Automation finally feels human. Teams adopted the new workflows in weeks, not quarters.”
Lydia Park COO, VistaOps
“The governance dashboard means I can brief our board with confidence every month.”
Samir Patel CIO, BrightLabs
“We hit our 40% cost savings goal six months ahead of schedule.”
Maya Chen SVP Operations, Helios Retail

Ready to orchestrate intelligent operations?

Schedule a 30-minute discovery call and receive a tailored roadmap preview within five business days.

Book the Discovery Call Email [email protected]

What to expect next

  • Pre-call questionnaire so we can tailor the conversation.
  • Live working session focused on your highest-friction process.
  • Action memo with investment ranges and next steps.